how we use your personal information 

We use your personal information to:

  • Undertake surveys and provide quotes for prospective work and services

  • Process an order or contract for our services that you have made

  • Exercise our rights and obligations arising from any orders or contracts

  • Notify you of progress or of any issues arising from any orders or contracts

  • Maintain our accounts and records, including raise invoices and process payments

  • Maintain our relationship with you whilst you are a customer

  • To monitor the quality of our services and products

  • Enquire about your services or products

  • Process an order or return for services we have engaged you in

  • Engage sub-contractors where necessary to meet customer demand

  • Maintain the security of our building and/or those of our customer/supplier where required

  • Undertake risk management / debt collection / issue resolution / legal proceedings

  • Provide trade reference contact details for the purposes of requesting Supplier Accounts or as part of a customer Pre-Qualification Questionnaire process

  • To provide evidence of compliance and best practice standards for the purposes of industry accreditations e.g. SafeContractor\Constructionline etc.